Trafalgar – Best of Italy – May 2016

Hi Leon and Barney,

We are sadly home from our Italian adventure - had a fantastic, faultless trip. Trafalgar were brilliant - our tour director especially. Everything went smoothly. Weather was fabulous, company was fabulous.

Would recommend HiSuite Apartments in Rome - perfect location near the Piazza Navona within easy walking distance to all the major attractions, cafes etc, and very clean and staff extremely helpful.

Thank you again for all your assistance. We will be in touch again when the planning gets underway for the next grand adventure.

Kind regards, Desley

June 14, 2016 by

AAT Kings Gulf Savannah

Hi Leon I am back from the Gulf Savannah Trip. I really enjoyed it and would recommend it highly . We Lucked out that Heritage Tours bought out Wilderness challenge and instead of a 13 seater coach we had a 25 seater . We had 18 people so we weren't squashed. At Chilligoe we had ensuites not share and at Undara over the wet season they put ensuites in the rail carriages. It was very informative and our driver/guide was very good. Regards Dianne

June 12, 2016 by

Insight Vacations USA/ Western & Eastern Canada

Hi Leon

We came back home safely to a rainy Sydney early on Saturday morning after completing the two back-to-back tours in Canada and the USA. Everything went almost perfect like a clockwork. Thank you again for your excellent professional support to make our trip successful. We enjoyed the trip very much as usual.

We maintained our photo travelogue during our trip as we did every year.

There was one unpleasant thing that upset us on the departure date in New York. The tour director organized our transfer at 9:15 am from Marriott Marquis Time Square to JFK Airport with a company called SuperShuttle (the voucher you had given us).

It was an absolute disgrace that spoiled all the good feelings about our 30-day trip. First the shuttle arrived well over 15 minutes after the assigned time, and the back seats in the full capacity minibus were not more than smelly child seats or extra baggage spaces. It was a hot and humid morning but the air-con was not turned on and no air was coming to us at the back from the opened front windows during the entire journey. I commented on the Forum of Insight Vacations web site:



June 12, 2016 by

Trafalgar Tours – Europe

Hello Leon,

Just a quick email to let you know that Maggie and I returned home from our Trafalgar European Cavalcade trip earlier this week and we had a marvellous time.

Every day there were WOW factors that were real highlights of the tour. We had great weather with 20 degree cloudless skies when we visited the Black Forest, Swiss Alps and Dolomites. The views were spectacular.

When we did get some rain it was mainly during the night or on the days when we were travelling in the bus. We had some slight showers when travelling to Venice but just before we stopped there, the clouds broke up and the sun came out giving us good weather for our canal and gondola rides.

The same in Rome and for Pisa. It rained heavy overnight and while we were driving into Rome and Pisa, but just before we got off the coach the rain stopped and allowed us good weather to walk and discover these areas.

Maggie and I broke away a couple of times from the main group and we had our own restaurant dinners in Rome on the Piazza Nirvana and in Paris on the Champs Elyse. We even went to the summit of the Eiffel Tower at night by ourselves and were the only ones to experience this in our group.

The weather was amazing being between 15 and 20 degrees during the trip and with only 27 people on our tour and being the non tourist season it allowed us to view places in relative peace and quiet.

The accommodation was generally very good as were the breakfasts and dinners provided. The optional tours available were all well worth it and helped to make the trip unforgettable.

Overall Maggie and I believed this tour offered real value for money and the places we visited in most cases exceeded our expectations. We definitely saw more, visited more places and had greater experiences than if we had tried to do this on our own.

I had said in an earlier email that I would send you feedback on the trip and it is all mainly positive. The couple of hiccups that we had didn’t detract from our overall experience and all go towards making a good story to tell our friends.

We would defiantly recommend this tour to first time visitors to Europe.

Maggie and I would like to once again thank you and Global Travel Directors for all your assistance.


August 2, 2015 by Michael & Maggie NSW

Barry & Edith – NSW

Hello Leon We have recently returned from our "Best of Italy" Tour and am pleased to report that we had a wonderful time. The coach was very comfortable, the driver was remarkably skilful and courteous, one hotel only was a little below the high average of all the others and to top it all - our Tour Director "Dominic Harris" was sensational (see attached photo - that's him hanging from the bus luggage racks). Dominic had a commanding knowledge of the history and significant points of interest of all the sites and monuments. His personal charm and genuine care for all the group was outstanding - he is a credit to the Trafalgar organisation. Thank you for all your assistance in arranging our tour.

October 23, 2014 by Trafalgar Tours Italy

Insight Vacations Country Roads of France

Hi Leon

Just wanted to say thank you for the great service you provided me for my recent Insight trip of France.

Everything went very smoothly and I had a great time. The Country Roads itinerary covered so much more than I had hoped. It was much busier than the Country Roads of Switzerland due to the larger country of course. But considering we did most of the optionals as well we packed in even more! I was surprised by the diversity of the many different regions. My favourite was the Dordogne.

The tour guide, Monica Ediers was the best I have ever had. This was due to her vast experience and her wonderful sense of humour. I like to learn when I travel and I also like to laugh! She helped with both.

Thank you again

Kind regards

October 14, 2014 by Kerrie - NSW

Trafalgar Tours & Insight Vacations Combined

Dear Leon,

Further to my phone conversation a few weeks ago, I am writing to once again thank you for your good advice and attention to detail when planning  for our travel to Europe in May and June.

We were very pleased with both tours and I will  write a small review on each for your information.


Our Tour Guide Lyn  was very organised and knowledgeable having lived in Italy for many years. She certainly went beyond our expectations to ensure that everyone was cared for and able to enjoy all aspects of the tour. We were very happy with the accommodation and we thought that the itinerary was excellent with a mix of organised tour, optional tours and free time. However, in saying this, I wonder if Insight would consider adding one more day to Rome as it was quite overwhelming trying to fit in all that we saw in the Vatican, Colosseum, Pantheon, Trevi Fountain etc and then go off to an optional dinner that night. The tour actually started the night before with a Welcome dinner opposite the Colosseum and then a coach tour of Rome by night which we really enjoyed. However for many who had only just arrived, the late night and early morning start to fit in all the tours in one day left many people exhausted, especially those who had just arrived that afternoon. We would have been more than happy to pay for the extra day (and that was a comment shared by quite a few people). It would also have allowed for a bit more free time. Our Coach driver Guiseppe was also great.


Once again our Tour Guide Januz went beyond our expectation to ensure that everyone was able to enjoy all aspects of this tour. We were more than happy with our accommodation (my husband particularly as he could make his cup of tea in our room in most places). The itinerary was really well balanced and we thoroughly enjoyed all aspects of the organised tours, free time and optional tours. We now have a better understanding of these  Bohemian countries, their beauty, yet sad  history and suffering in so  many places  and would certainly recommend this tour.

Leon thank you once again for all your assistance and I have passed you name to a number of folk for their next trips. We will certainly come back to you if we are in the position to travel overseas again.

Kind regards

July 3, 2014 by Barbara and Jack - NSW

Trafalgar USA – 2014

Dear Leon

Just a quick email to say a huge thank you to you and your team for looking after all our holiday preparations. This was our first holiday without the children and we wanted to enjoy it and not worry about anything. We chose the Western Discoverer Trafalgar Tour and with your help and total planning had the most amazing time. All tours, accommodation, meals, and optional activites were fantastic.  The Tour director and driver were both amazingly helpful and a wealth of information. The group that we traveled with were all beautiful and we have made some lovely new friends. We are now, after being home only a week, considering the next trip. We will be in touch!

Thank you

June 2, 2014 by Maria & Mario - NSW

Uniworld 2014

Dear Leon & Robyn

Thank you very much for your help and assistance with our recent Uniworld cruise. The trip was fantastic, the crew could not have looked after us better - they were absolutely superb. The trips out were quite challenging for my mother but she enjoyed them immensely and with additional help from the tour director she was able to do everything she wanted.

Would have no trouble recommending yourselves or Uniworld to any of our friends.

Kind regards

June 1, 2014 by Diana - NSW

Insight Vacations 2014

Dear Leon

Elizabeth and I have just returned from our holiday in Europe that you arranged for us with Insight Vacations!   We would like to thank you and your Partner for your professional handling of our booking. Everything went smoothly without any problem what so ever except for the JET LAG!!

Thanking you both again


May 28, 2014 by Trevor & Elizabeth - SA

Insight Vacations

Hi Leon and Robyn,

I have no hesitation referring anyone to you. You are the best around with brilliant customer service.

Kind regards

October 9, 2013 by Sue & Bruce - NSW

Trafalgar Tours 2013

Hi Leon,

Just a quick line as promised re feed back on the tour.

It was fantastic.  The tour was well put together, extras were well worth the cost, Jacqui Stark was an amazing tour director, she was so helpful etc and really went out of her way to help a couple of people with problems. I would really recommend the tour that we did which was the 14 day European Accent Tour.  You will have no problems if you should tell people to take that one if they want a great holiday with so much to see and do,(note though) it is classed as a lively tour, so maybe not if a bit frail etc.

Hope all is well with you, will be in touch when looking at another holiday.



September 6, 2013 by Dot - WA

Trafalgar Tours & Insight Vacations

Hi Leon,

Just a short note to thank you for arranging our overseas trip. The boys and myself had a wonderful time with both the Trafalgar & Insight tours being exceptional.

I would have no hesitation in recommending you to anyone interested in travel. It was a delight to deal with you. In the future any travel plans I may have I will be in contact.

Thanks once again,


August 6, 2013 by Darren - NSW

Insight Vacations- Spain

Dear Leon

We returned from our Insight Tour yesterday.  We found Insight excellent and our tour guide, Daniel was amazing.  We would have no hesitation in recommending Insight and yourself.

May 5, 2013 by Valerie and George - QLD

Insight Vacations – Spain & Portugal and Greece

Melba and I have now settled-in at home after our recent travels.

We had a really fabulous time and have many fond and exciting memories which I am sure will remain with us for many years to come.

Our travels went very smoothly indeed with no hitches or dramas whatsoever – a great credit to both our Tour Directors. Many thanks also for your great efforts in booking these tours for us and for the valuable assistance rendered during this process – very much appreciated.

Melba and I will have no hesitation at all in contacting you when next we plan to make similar travels.

May 5, 2013 by Graeme & Melba - VIC

Trafalgar Tours – Spain Morocco & Portugal

We had a lot of rain in all three countries. In many important sightseeing places, however, we were able to enjoy dry sights during most of our guided tour periods only!

It was our 7th Trafalgar tour.

April 23, 2013 by Youngsok - NSW


Leon the Insight tour was just WOW WOW WOW !!!.

So much happened, so many places, so many new friends, Insight  Tours exceeded both Olga and my expectations.

Leon all your hard work and effort, was all put into perfect fruition, the tour was seamless and faultless. Both Olga and I are now coach tour junkies, just waiting till we get our next fix. What a world you opened up for us Leon, and rest assured i have all ready recommended Insight Tours to many of our friends who wish to travel, we have opened their eyes to coach touring, as you did ours and of course I told them to only book through Global Travel Directors..

Leon once I get our 5160 photos organized, I will send you some to display in the office, and gloat to your new clients about.

April 4, 2013 by Hardy & Olga NSW

Fantastic Insight Vacations Tour To Italy

Just a quick message to let you know we had a fantastic trip to Italy. All our travel plans went without a hitch and the Insight tour was great. Our tour director Caroline Pugsley was well organised, good fun, and really knew her stuff. We also had a great group of people to travel so it made the Tour a lot of fun. The tour was fast paced but perfect for what we wanted – ie to see as much as we could in 10 days !

Thanks for your efforts in co-ordinating the trip for us, it is much appreciated.

February 10, 2012 by Lyndon & Tonya - WA